Privacy Policy

1. Information We Collect

Alpha Public Adjusting (“we,” “us,” or “our”) collects information when you visit our website, contact us, or engage our services. We are committed to protecting your privacy and being transparent about how we handle your data.

1.1 Information You Provide

• Contact Information: Name, email address, phone number, and mailing address when you fill out our contact form, request a consultation, or communicate with us.
• Property Information: Details about your property, insurance policy, and claim when you engage our public adjusting services.
• Identification Documents: Copies of driver’s licenses, insurance policies, claim correspondence, and other documents necessary to process your claim.
• Financial Information: Payment information for our contingency fees; we do not store credit card numbers on our servers.

1.2 Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and click patterns.
• Cookies & Tracking: We use cookies and similar technologies to analyze traffic and improve your experience. See our Cookie Policy for details.
• Location Data: Approximate geographic location based on IP address, used to route you to relevant service area information.

1.3 Information from Third Parties

We may receive information from insurance carriers, public records, and verification services as necessary to evaluate and process your claim.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our public adjusting services
• Evaluate and process insurance claims on your behalf
• Communicate with you about your claim, our services, and related matters
• Comply with legal obligations and regulatory requirements in Georgia, South Carolina, North Carolina, Utah, and Louisiana
• Protect against fraud, unauthorized access, and other illegal activity
• Analyze website usage to improve our site and services
• Send you information about services we believe may be relevant, with your consent or as permitted by law

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Authorization: When you authorize us to share information with your insurance carrier, contractors, or other parties involved in your claim.
• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect our legal rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted through our website
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and updates to our systems
• Secure storage of physical documents in our office at 2080 Sugarloaf Pkwy, Suite 100, Lawrenceville, GA 30045

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your state of residence, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Opt out of marketing communications at any time
• Non-Discrimination: Exercise your privacy rights without being denied service

State-Specific Rights: Residents of certain states have additional rights. For example, Louisiana residents may request information about data shared with third parties. North Carolina and South Carolina residents may have specific rights under state insurance regulations. Georgia residents are protected under state consumer protection laws.

To exercise any of these rights, contact us at claims@alphapublicadjusting.com or call (470) 870-6555.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active claims: For the duration of the claim plus the applicable statute of limitations
• Marketing communications: Until you opt out
• Website analytics: Aggregated and anonymized after 26 months
• Legal compliance: As required by federal and state regulations governing public adjusters

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a minor, we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit through links on our site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Alpha Public Adjusting
• 2080 Sugarloaf Pkwy, Suite 100, Lawrenceville, GA 30045
• Phone: (470) 870-6555
• Email: claims@alphapublicadjusting.com

Last Updated: April 2026