Or call (470) 870-6555payments
$15M+ Recovered for Homeowners
verifiedBBB A+ Accredited
workspace_premiumLicensed in 5 States
shield_personOn Your Side, Not Theirs
emoji_events90% Success Rate
“Every policyholder deserves an expert in their corner — someone who listens, advocates, and doesn’t stop until they’re made whole.”
When property damage disrupts your life, navigating your insurance claim alone shouldn’t be part of the burden. We listen first. Behind every claim is a family, a home, or a business — and we treat it that way. Our team takes time to understand your situation before anything else.
From there, we bring forensic documentation, Xactimate-certified estimates, and deep insurance law knowledge to your case — the same tools your insurer uses, deployed entirely in your favor. We operate on contingency: no upfront costs, complete transparency, and a simple truth: our success depends entirely on yours.
Other adjusters process claims. We advocate for you. Here’s how.
Same Tools
computer
We Use Their Own Software
Xactimate—the same tool insurers use. When we submit our estimates, they can’t dispute the numbers. We speak their language fluently.
Deeper Inspection
search
Forensic Documentation
We find damage they miss. Thermal imaging, moisture mapping, structural analysis. The full scope—documented and undisputable.
Proven Results
emoji_events
90% Success Rate
300+ claims. $15M+ recovered. Not a marketing number—the track record of a team that doesn’t stop until you get what you’re owed.
No Risk
verified_user
Zero Upfront Cost
Contingency only. We don’t get paid unless you get paid. Our incentive is your maximum settlement—our interests are aligned with yours.
300+Claims Resolved
|
$15M+Recovered
|
5States
|
90%Success Rate
Why We Exist
Our Story
We watched property owners get steamrolled by insurance companies—offered pennies for catastrophic damage, told “that’s standard,” left to rebuild on their own dime. We built Alpha to end that.
As licensed public adjusters serving Georgia, South Carolina, North Carolina, Utah and Louisiana, we combine forensic construction expertise with aggressive insurance law knowledge—so you recover what your policy guarantees.
Your claim. Our advocacy.
What We Stand For
Our Values
These aren’t talking points — they’re the principles behind every decision we make for our clients.
handshake
Integrity
Honest communication, ethical practices, and complete transparency throughout every claim — no exceptions.
shield_person
Advocacy
We represent you with strength and persistence, leveling the playing field so you receive every dollar your policy entitles you to.
workspace_premium
Expertise
Deep knowledge of insurance policies, damage assessment, and claim negotiation — applied with precision and strategy on every case.
favorite
Empathy
Property damage impacts more than a structure — it disrupts lives. We listen, communicate, and support our clients every step of the way.
emoji_events
Commitment to Excellence
From the first inspection to final payment, we hold ourselves to the highest standards in everything we do.
groups
Client-Centered Focus
Our clients are at the center of every decision. Clear communication, timely updates, and a seamless experience — always.
verified_user
Trustworthiness
We build long-term relationships through reliability and consistency. You can depend on us to follow through and act in your best interest.
lightbulb
Innovation
We continuously improve our processes, tools, and strategies — staying ahead in the industry so your claims are handled with efficiency and accuracy.
Certifications
Credentials & Accreditations
verified
A+
starstarstarstarstar
Better Business Bureau Accredited
Platinum-rated business ethics & customer satisfaction
Licensed in 5 States
shield
Georgia
Licensed & Bonded
Dept. of Insurance
shield
South Carolina
Licensed & Bonded
Dept. of Insurance
shield
North Carolina
Licensed & Bonded
Dept. of Insurance
shield
Utah
Licensed & Bonded
Dept. of Insurance
shield
Louisiana
Licensed & Bonded
Dept. of Insurance
Who Advocates for You
Meet the Team
A dedicated team of licensed public adjusters and specialists — each committed to transparent advocacy and maximizing every settlement.
Adriana ChirenoCEO
Principal Public Adjuster with 5+ years leading residential and commercial claims — from storm damage to disputed losses — Adriana combines hands-on expertise with strategic negotiation to maximize every policyholder’s outcome. She oversees every file personally, ensuring thorough documentation, clear communication, and results driven by integrity.
CEOPublic Adjuster
David TraynorField Public Adjuster
Field Public Adjuster with 5+ years of hands-on experience in property damage assessment and insurance claim support. Known for his attention to detail, he evaluates losses, documents damages, and identifies overlooked items — ensuring every claim reflects the true extent of the loss.
Field AdjusterProperty Assessment
Anden ElmoreExecutive Assistant
Former Firefighter/EMT who brings discipline and urgency to every claim. Dedicated to honest, excellent service for homeowners — always prioritizing integrity and continuous improvement.
Field OperationsFirefighter/EMT
Briana RosalesTeam Leader
Specializes in property damage assessment, working closely with carriers to ensure fair outcomes. Proactive and client-focused — every client stays informed and supported every step of the way.
Property AssessmentInsurance Claims
Suhelem GaleasOperations Coordinator
Specializes in scheduling and coordination for inspections and field operations. Ensures clients and adjusters stay aligned — from initial inspection through claim progression.
Field SchedulingOperations
Lisa AguileraProject Manager & Finance Assistant
Manages claim communications and supports payment tracking — keeping homeowners informed at every step. Follows up with carriers and monitors claim payments to ensure a smooth and transparent experience.
Project ManagementFinance
Lucía ErazoClient Advocate
Brings a people-centered approach rooted in psychology. Ensures every client feels heard and guided through the claims process with patience, empathy, and clear communication.
Client AdvocacyPsychology
Jesus AndinoClient Services
Brings strong customer service and coordination skills with a focus on clear communication and problem-solving. Analytical and detail-oriented, currently pursuing a degree in Systems Engineering.
Client ServicesSystems Engineering
Juan CarlosData & Supplement
Supports data intake and the supplement process, ensuring new claims are accurately set up from the start. Detail-oriented and organized — efficiency behind the scenes for stronger outcomes.
Data IntakeSupplements
Gaby MartinezEstimating Specialist
Part of the estimating and supplement team, reviewing damages and preparing detailed estimates with precision. Ensures every documented item is properly presented to the insurance company.
EstimatingDamage Review
Celeste SorianoFinancial Coordinator
Manages the financial side of the claims process — tracking payments, invoices, and documentation. Ensures all financial aspects are handled clearly and efficiently from approval to final payment.
Financial CoordinationPayments
What People Ask Before They Call
Questions About Alpha
An insurance adjuster works for the insurance company — their job is to minimize your payout. A public adjuster works exclusively for YOU. We’ve recovered over $15M for homeowners who were lowballed or denied, and we work on contingency so there’s zero upfront cost.
We use the same software as insurance companies (Xactimate) to ensure accuracy, work on contingency with zero upfront cost, and maintain a 90% success rate across 750+ claims. Our team includes certified forensic estimators licensed in 5 states — GA, SC, NC, UT & LA.
Yes. We handle both residential and commercial claims — from single-family homes to business interruption, multi-location losses, HOA claims, and large-scale property damage. We can review your claim at any stage, whether it’s a new filing or a previously denied claim.
Most claims are resolved within 30-90 days. Simple claims may settle faster, while complex commercial or disputed cases may take longer. Start with a free claim review — we’ll assess your situation and give you a realistic timeline with no obligation.
We’re licensed and bonded in Georgia (headquarters in Lawrenceville), South Carolina, North Carolina, Utah, and Louisiana. Same-day response in GA; 24-48 hours in SC, NC, UT & LA. No location is too remote — if you have a claim, we’ll be there.