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Terms Of Service - Alpha Public Adjusting
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Terms Of Service

1. Acceptance of Terms

By accessing or using the website at alphapublicadjuster.com (the “Site”) or engaging the services of Alpha Public Adjusting (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use our Site or services.

These Terms constitute a legally binding agreement between you (“Client,” “you”) and Alpha Public Adjusting, located at 2080 Sugarloaf Pkwy, Suite 100, Lawrenceville, GA 30045.

2. Our Services

Alpha Public Adjusting is a licensed public adjusting firm representing policyholders in insurance claims. Our services include, but are not limited to:

  • Insurance claim evaluation and documentation
  • Damage assessment and estimation
  • Negotiation with insurance company adjusters
  • Claim filing and management
  • Residential and commercial property claims
  • Storm, fire, water, and mold damage claims
  • Business interruption claims
  • Claim denial reviews and disputes

We are licensed to operate in Georgia, South Carolina, North Carolina, Utah, and Louisiana. Our services are only available in jurisdictions where we hold valid licenses.

3. Engagement and Fee Structure

3.1 Contingency Fee Basis

Our public adjusting services are provided on a contingency fee basis. This means:

  • No Upfront Costs: You pay nothing until we secure a settlement on your behalf.
  • Fee Percentage: Our fee is a percentage of the settlement amount, as agreed upon in our written contract before services begin.
  • No Recovery, No Fee: If we do not recover any additional funds beyond what your insurance company has already offered, you owe us nothing for our services.

3.2 Written Agreement Required

No engagement is valid without a written contract signed by both parties. The contract will specify:

  • Scope of services to be provided
  • Fee percentage and payment terms
  • Duration of the agreement
  • Cancellation policy

3.3 Right to Cancel

You have the right to cancel our services within the timeframe specified in your engagement contract and as required by applicable state law. Cancellation must be submitted in writing.

4. Client Responsibilities

By engaging our services, you agree to:

  • Provide accurate and complete information regarding your property, insurance policy, and claim
  • Cooperate with us in the investigation and processing of your claim
  • Provide timely access to the property for inspection purposes
  • Not communicate directly with your insurance company regarding the claim without notifying us first, unless required by law
  • Review and approve all settlement documents before they are submitted
  • Pay the agreed-upon fee from any settlement recovered through our services
  • Notify us immediately of any direct communications from your insurance carrier

5. Limitations of Service

  • We are public adjusters, not attorneys. We do not provide legal advice. If legal representation is needed, we recommend consulting a licensed attorney.
  • We do not guarantee any specific outcome or settlement amount. While we work diligently to maximize your recovery, results vary based on the specifics of each claim.
  • We are not responsible for decisions made by insurance companies, including claim denials that are beyond our control.
  • Our scope of service is limited to the terms outlined in our written engagement contract.

6. Website Use

6.1 Permitted Use

You may browse our Site and access publicly available content for personal, non-commercial purposes. You may contact us through the forms and phone numbers provided on the Site to inquire about our services.

6.2 Prohibited Use

You must not:

  • Use the Site for any unlawful purpose
  • Submit false, misleading, or fraudulent information through our contact forms
  • Attempt to gain unauthorized access to any portion of the Site or its servers
  • Interfere with or disrupt the Site’s functionality or infrastructure
  • Reproduce, distribute, or modify any content from the Site without our written permission
  • Use automated tools (bots, scrapers) to collect data from the Site

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Alpha Public Adjusting or its content suppliers and is protected by United States copyright, trademark, and intellectual property laws.

The Alpha Public Adjusting name, logo, and service marks may not be used without our prior written consent.

8. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. The information on this Site is provided for general informational purposes only and does not constitute professional advice.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALPHA PUBLIC ADJUSTING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising from the use of this Site shall not exceed the amount you paid to us for the specific service giving rise to the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless Alpha Public Adjusting, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

11. Privacy

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws provisions.

12.2 Arbitration

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be held in Gwinnett County, Georgia.

12.3 Class Action Waiver

You agree that any arbitration or legal proceedings shall be conducted on an individual basis only, not as part of a class action or representative action.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site or our services after modifications are posted constitutes your acceptance of the revised Terms. We will make reasonable efforts to notify existing clients of material changes.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Alpha Public Adjusting regarding the use of our Site. For client engagements, the written contract signed by both parties governs the specific terms of service.

16. Contact

For questions about these Terms, please contact us:

Last Updated: April 2026

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